So, you’ve finally decided to upgrade your kitchen or office with a proper water filtration system — and Filken pops up as a top choice for JB water dispenser installation. Not a bad pick, honestly. But let’s not sugarcoat it… even with good brands, customers run into small hiccups now and then. And if you’re the type who’d rather know what could go wrong before it actually does — you’re in the right place.
This piece pulls from real customer feedback, a few installer notes, and those little things we wish someone told us before the unit was drilled into our walls.
1. “Wait… You Need a Water Source Nearby?” (Yes, Really)
This one might sound obvious, but you’d be surprised how many customers forget that JB water dispenser installation — especially for built-in Filken units — requires a nearby water source.
Not every kitchen has a tap where you want the dispenser to go. Maybe you just redid your kitchen layout, or maybe you’re squeezing the dispenser between your fridge and oven. Either way, if there’s no clean access to piping, expect an extra RM100–RM200 for rerouting.
Quick fix? Ask Filken’s team during the free site visit. They’ll let you know upfront whether your location needs additional plumbing.
2. JB Water Dispenser Installation The Wall Drill Surprise (a.k.a. “Why is this hole here?”)
Some customers — especially those renting or living in condos — get caught off guard when they see drilling involved. Yes, it’s part of most Filken wall-mounted installations.
And although the Filken techs are usually super tidy, you might want to double-check with your landlord or building manager before giving the green light.
Alternative? Filken does have standing units that don’t require wall mounting. They take up a bit more space but save you the headache.
3. Delivery Timing — “I Thought It Was Today?”
Let’s be fair, Filken’s logistics team generally does a solid job in JB. But like with any fast-growing brand, there are occasional hiccups with timing — especially during festive seasons or promo periods (hello, CNY and 11.11 chaos…).
Advice? Always confirm your installation date twice. One call when you book, and another one the day before. A quick WhatsApp follow-up never hurts.
4. “Hot Water’s Too Hot, Cold Water’s Not Cold?” – A Temperature Talk
This one’s more of a feature misunderstanding than a flaw. Some Filken customers in JB have mentioned that the hot water comes out very hot — like, make-tea-instantly hot. While that’s technically a good thing, if you’ve got small kids around or are used to warm (not scalding) water, it might feel like too much.
The cold water? It chills fast, but on especially hot JB days, some users wish it went a bit colder. Temperature preferences vary — but worth noting.
Tip: Models with adjustable settings exist. Don’t settle for the first model you see online.
5. Filter Replacement — Easy, But Easy to Forget
This isn’t a major “problem,” but more of a long-term note. Filken filters need replacing every 6 to 12 months depending on model and water usage. Some customers just… forget. Until their water starts tasting weird or the flow slows down to a sad trickle.
The good news? Filken offers filter reminder services for JB customers — SMS, WhatsApp, or email. You just have to opt-in.
JB Water Dispenser Installation with Filken Doesn’t Have to Be a Headache
Let’s be honest — no home appliance is ever 100% fuss-free. But Filken does a decent job of smoothing over the bumps once you know what to expect. Most of the common complaints from JB water dispenser installation are preventable with a little prep, a few questions, and realistic expectations.
Whether it’s plumbing placement, installation drilling, or filter cycles — knowing is half the battle. And once your Filken unit is humming along with clean, cool (or boiling) water at the push of a button, chances are you’ll forget about the minor bumps altogether.
Official Website ：Filken: Water Purifier Malaysia | Get Pure Water Today!
Address ：6, Jln Ekoperniagaan 1/10, Taman Ekoperniagaan, 81100 Johor Bahru
Contact ：
Whatsapp : 016-679 9461 (William)
Whatsapp : 010-933 9461 (Kaifun)
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